Shipping Policy

Introduction

Welcome to Mirror Reflections London. We are committed to providing you with exceptional service, including reliable and efficient shipping options. Please review our shipping policy below to understand how we handle shipping for your orders.

Shipping Policy

Introduction

Shipping Methods and Delivery Times

Domestic Shipping (Within the UK)

Standard Shipping:
- Delivery Time: 3-5 business days
- Cost: £2.95 for orders up to 1 kg
Tracked 24 Shipping:
- Delivery Time: 1-2 business days
- Cost: £4.95 for orders up to 1 kg
Tracked 48 Shipping:
- Delivery Time: 2-3 business days
- Cost: £3.95 for orders up to 1 kg

International Shipping

International Standard:
- Delivery Time: 7-21 business days
- Cost: £8.00 for Europe, £12.00 for the Rest of the World
International Tracked & Signed:
- Delivery Time: 5-7 business days
- Cost: £15.00 for Europe, £25.00 for the Rest of the World
International Tracked:
- Delivery Time: 5-7 business days
- Cost: £13.00 for Europe, £22.00 for the Rest of the World

Order Processing Time

All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or UK public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

Shipping Confirmation and Order Tracking

You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur due to unforeseen circumstances such as customs processing delays or carrier issues.

Customs, Duties, and Taxes

Mirror Reflections London is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Mirror Reflections London is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Incorrect Shipping Addresses

Please ensure that you provide the correct shipping address at checkout. We cannot be held responsible for orders shipped to incorrect addresses provided by the customer. If you realize that you've made an error in your shipping details, please contact us immediately at [Your Contact Information].

Shipping Restrictions

We currently do not ship to P.O. boxes or BFPO addresses. Some products may have additional shipping restrictions due to size, weight, or international regulations.

Free Shipping Promotions

From time to time, we may offer free shipping promotions. These promotions are subject to terms and conditions, which will be specified during the promotion period.

Contact Us

If you have any questions about our shipping policy, please contact us:

Email: [Your Email Address]

Thank you for shopping with Mirror Reflections London. We appreciate your business and strive to provide a seamless shipping experience.

This shipping policy is subject to change without notice. Last updated on 08/08/2024.